Overview

All of our vehicles come with a three-month warranty as standard. All of our vehicles are examined upon delivery by us at Friends Green Porsche and prepared prior to sale. Any significant mechanical faults that are found upon this inspection are attended to in our in-house work shop. All cars come freshly serviced and MOT'd, unless this has been carried out recently.

 

How the warranty works

If a significant mechanical fault arises with a purchased vehicle within the three-month cover period, the buyer should notify us of the issue immediately. If notification is not made within three months of purchase, the warranty will be deemed to have expired. Once it has been determined that there is likely to be a significant fault with an item covered under warranty, the car must be delivered to our premises for inspection. If we determine that the fault is with an item covered under warranty, the fix will be free of charge. Delivery of the car to our premises is at the customer's expense.

 

What is and isn’t covered

All mechanical aspects of a vehicle are covered, but for the excluded items detailed below:

 

“Wear and tear items”

Wear and tear items are excluded from the warranty. Wear and tear items are items that depreciate from the normal usage of a vehicle.

Examples of some basic wear and tear items excluded from warranty are:

- Air conditioning systems

- Suspension parts

- Bushes and bearings

- Clutch

- Brake discs and pads

- Starter motor

Wear and tear items are also relative to the age and mileage of a car. It is natural for a 20-year-old car with 100,000 miles to have more depreciation to parts such as the above, than a 5-year-old car with 25,000 miles.

 

Minor issues

Every vehicle sold will be fit for purpose and of satisfactory quality. This standard of quality is relative to the age, mileage and price of a vehicle. This means that a minor issue could be excluded from warranty on one vehicle, but the same fault on another vehicle may be covered under warranty.

For example, if a 1990 vehicle, bought for £8,000 with 100,000 miles covered develops a minor oil “weep”, the vehicle will still be of sufficient quality, so the issue won’t be covered under warranty. However, if a 2010 vehicle, bought for £38,000 with 30,000 miles covered develops the same “weep”, this will be regarded as insufficient quality and the issue will be covered under the warranty.

Cosmetics

The cosmetic features of a vehicle are not covered under warranty.

Friends Green Porsche 

Address: Friends Green, Weston, Hitchin, Hertfordshire, SG47

Email address: info@friendsgreenporsche.com
Tel:  07583601919